I got a new phone and cannot log in with any of my e-mail accounts. I tried to edit my...
GetHuman-lizmeg's customer service issue with Spotify from September 2018
Help with my Spotify issue
First: share to improve GetHuman-lizmeg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lizmeg's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lizmeg will want to follow the link below to head to their help center. We will check on GetHuman-lizmeg later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lizmeg may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-lizmeg's own words
I got a new phone and cannot log in with any of my e-mail accounts. I tried to edit my profile on a desktop but was unable to do so. The e-mail address that was listed (*****@***.com) is incorrect. The e-mail that should be used is L*****@***.com. Please advise if you're able to update it for me, or can provide directions on how to update my log in information. I tried all the online suggestions and it appears I used to log in with Facebook but it won't allow me to change anything or disconnect with FB.
GetHuman-lizmeg did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-lizmeg fixed the problem
We are waiting for GetHuman-lizmeg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.