I be recently purchased a new phone and I'm trying to sign into my account. But the aut...

GetHuman-natebox's customer service issue with Spotify from September 2018

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The issue in GetHuman-natebox's own words
I be recently purchased a new phone and I'm trying to sign into my account. But the auto Facebook won't work. So I tried just signing in normally. But it says it's wrong. I reset my password and it still won't sign in. I even tested to see if it was another email I used but the only email it said on the app was the one that won't work. I went to the website and it says my email isn't connected to any profile. Wtf. I want my account back or at least I want to cancel premium if it won't let me use my account. I even tried to reset my password again but now it always says that something went wrong and i need to request a new link, i tried ** times a all of them did the same thing. I want my account. Please fix this.
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Spotify

Customer service issue
Reported by GetHuman-natebox
Sep 19th, 2018 - 6 mons ago
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GetHuman-natebox started working on this issue
Sep 19th, 2018 7:50pm