I have tried to contact you live with no luck. I signed up with a spotify account abou...

GetHuman1160281's customer service issue with Spotify from September 2018

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The issue in GetHuman1160281's own words
I have tried to contact you live with no luck. I signed up with a spotify account about a year or so back and I signed up with my old email account which is no longer active. I can't access my Spotify account and have been paying for months. I want to cancel my subscription with Spotify primary because I can't call a live person to help me with this issue! I would also like to see about getting some kind of refund. Not sure how business is done without a contact phone number, extremely frustrating. My old email account was *****@***.com. My payment comes out of my account on the **nd of each month card ending in ****. My name is Suzie Kost. My current email address is *****@***.com

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Spotify

Customer service issue
Reported by GetHuman1160281
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 12956 others
0 customers following this

Timeline

GetHuman1160281 started working on this issue
Sep 18th, 2018 2:40pm