I have tried to contact you live with no luck. I signed up with a spotify account abou...
GetHuman1160281's customer service issue with Spotify from September 2018
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Help with my Spotify issue
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GetHuman1160281's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1160281 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1160281 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Spotify has better answers for you: Spotify Help Center
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Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman1160281's own words
I have tried to contact you live with no luck. I signed up with a spotify account about a year or so back and I signed up with my old email account which is no longer active. I can't access my Spotify account and have been paying for months. I want to cancel my subscription with Spotify primary because I can't call a live person to help me with this issue! I would also like to see about getting some kind of refund. Not sure how business is done without a contact phone number, extremely frustrating. My old email account was *****@***.com. My payment comes out of my account on the **nd of each month card ending in ****. My name is Suzie Kost. My current email address is *****@***.com
GetHuman1160281 did not yet indicate what Spotify should do to make this right.
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