EDIT FOR PREVIOUS ISSUE:**I created an account which I got locked out of & it was on a...

GetHuman-dcmichos's customer service issue with Spotify from September 2018

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The issue in GetHuman-dcmichos's own words
EDIT FOR PREVIOUS ISSUE:**I created an account which I got locked out of & it was on a free * month premium trial period. I didn’t want to continue on with a premium account but could not log back in to cancel auto renewal since I was locked out. I’ve been getting charged $*.** for an account I don’t use. The account should be under the username *****@***.com or *****@***.com**I would like the charges to my card to be canceled from here on out (don’t want a premium account) & a full refund for the months I was charged. If you cannot find my account I can provide you with the credit card number that is being charged. I need someone to respond to me & confirm that my card number is needed or that the issue has been resolved **Thanks

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Spotify

Customer service issue
Reported by GetHuman-dcmichos
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 12925 others
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GetHuman-dcmichos started working on this issue
Sep 18th, 2018 4:33am