I'm getting increasingly offended that you guys can't simply offer my wife access. It w...

GetHuman1124645's customer service issue with Spotify from September 2018

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The issue in GetHuman1124645's own words
I'm getting increasingly offended that you guys can't simply offer my wife access. It was also offensive to try to connect me w* Just Answers, who want to charge money for something that clearly lies in your domain. This is simple, but you don't have adequate consumer services resources.**I'll do this again: My daughter and I are enrolled in Spotify Family Plan. When I try to enroll my wife it puts her on a free plan. That's not what we're paying for. **My user name is ricklinde*. When I look up my acct info on my iphone the user name is somehow registered as **********. I don't know where that user name came from, but my guess is that you somehow assigned that to me and to my daughter and we can't add a new person, my wife, to that acct. **thx. Pls get this fixed.

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Customer service issue
Reported by GetHuman1124645
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 12570 others
0 customers following this


GetHuman1124645 started working on this issue
Sep 14th, 2018 3:13pm