I'm getting increasingly offended that you guys can't simply offer my wife access. It w...

GetHuman1124645's customer service issue with Spotify from September 2018

1 view | 12570 similar | 0 following
Help with my Spotify issue
First: share to improve GetHuman1124645's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1124645's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1124645 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1124645 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1124645 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman1124645's own words
I'm getting increasingly offended that you guys can't simply offer my wife access. It was also offensive to try to connect me w* Just Answers, who want to charge money for something that clearly lies in your domain. This is simple, but you don't have adequate consumer services resources.**I'll do this again: My daughter and I are enrolled in Spotify Family Plan. When I try to enroll my wife it puts her on a free plan. That's not what we're paying for. **My user name is ricklinde*. When I look up my acct info on my iphone the user name is somehow registered as **********. I don't know where that user name came from, but my guess is that you somehow assigned that to me and to my daughter and we can't add a new person, my wife, to that acct. **thx. Pls get this fixed.

GetHuman1124645 did not yet indicate what Spotify should do to make this right.

How GetHuman1124645 fixed the problem

We are waiting for GetHuman1124645 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1124645 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman1124645
Sep 14th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 12570 others
0 customers following this

Timeline

GetHuman1124645 started working on this issue
Sep 14th, 2018 3:13pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers