I'm getting increasingly offended that you guys can't simply offer my wife access. It w...
GetHuman1124645's customer service issue with Spotify from September 2018
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The issue in GetHuman1124645's own words
I'm getting increasingly offended that you guys can't simply offer my wife access. It was also offensive to try to connect me w* Just Answers, who want to charge money for something that clearly lies in your domain. This is simple, but you don't have adequate consumer services resources.**I'll do this again: My daughter and I are enrolled in Spotify Family Plan. When I try to enroll my wife it puts her on a free plan. That's not what we're paying for. **My user name is ricklinde*. When I look up my acct info on my iphone the user name is somehow registered as **********. I don't know where that user name came from, but my guess is that you somehow assigned that to me and to my daughter and we can't add a new person, my wife, to that acct. **thx. Pls get this fixed.
GetHuman1124645 did not yet indicate what Spotify should do to make this right.
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