Spotify has recently locked me out of my account due to an "Error *: incorrect password...

GetHuman-ashcdenn's customer service issue with Spotify from September 2018

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The issue in GetHuman-ashcdenn's own words
Spotify has recently locked me out of my account due to an "Error *: incorrect password*username" and it's most likely because the email used for it has been inactive for awhile. But what I found out was that it's been under the wrong email the whole time. The email was *****@***.com when it was SUPPOSED to be under *****@***.com and I had no clue. Is there any way I can have that fixed to get my account back? I have been a loyal Spotify Premium user for a long time now and just want my account back! Please help me out, thank you.
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Customer service issue
Reported by GetHuman-ashcdenn
Sep 22nd, 2018 - 6 mons ago
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GetHuman-ashcdenn started working on this issue
Sep 22nd, 2018 3:14am