hi l log in but,prior to all this someones been *-Sep-**** **:**:** GMT-**:** *Transact...

GetHuman-gerrardj's customer service issue with Spotify from September 2018

1 view | 11601 similar | 0 following
Help with my Spotify issue
First: share to improve GetHuman-gerrardj's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gerrardj's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gerrardj will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gerrardj can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-gerrardj may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-gerrardj's own words
hi l log in but,prior to all this someones been *-Sep-**** **:**:** GMT-**:** *Transaction ID: *LM*****F*******T * * **Hello jeff gerrard,*You authorized a payment of $*.** CAD to Spotify Limited (*****@***.com)using my account l changed it baught another subscription but noticed charges from you guys again after l left my house kinda wierd .*-Sep-**** **:**:** GMT-**:** *Transaction ID: *LM*****F*******T * * **Hello jeff gerrard,*You authorized a payment of $*.** CAD to Spotify Limited (*****@***.com)**l did't preauthurize jack **** l was not in my home my security camera has me leaving my house at *** am at ****** i just changed all my passwords saturdays.**respectfully jeff gerrard*disabled guy with out use of his hands him**ps good story for toronto star

GetHuman-gerrardj did not yet indicate what Spotify should do to make this right.

How GetHuman-gerrardj fixed the problem

We are waiting for GetHuman-gerrardj to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gerrardj fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-gerrardj
Sep 4th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 11601 others
0 customers following this

Timeline

GetHuman-gerrardj started working on this issue
Sep 4th, 2018 9:42pm