I let my son use my card for the premium package and I'm trying to cancel Spotify on hi...

GetHuman-spthick's customer service issue with Spotify from August 2018

Help with my Spotify issue
The issue in GetHuman-spthick's own words
I let my son use my card for the premium package and I'm trying to cancel Spotify on his phone how do I go about doing that, he had a Samsung cell phone, how can I cancel it off of his phone?? Can I give you his number and you turn it off or can I give you his cell number which is a phone app that he uses to make calls and receive calls and texts. Hide * is ***-***-****. Can you please cancel this for me. Thankyou in advance.** Shurm Parker
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Spotify

Customer service issue
Reported by GetHuman-spthick
Aug 27th, 2018 - 4 mons ago
I have an issue with Spotify too
Fixed
Seen by 3 customers so far
Similar issue to 10888 others
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Timeline
GetHuman-spthick started working on this issue
Aug 27th 4:01am
GetHuman-spthick indicated the issue is not fixed yet.
Aug 27th 8:07am