i have a subscription on spotify.the app was installed on my cp.as well as on our smart...

GetHuman-stuart_v's customer service issue with Spotify from August 2018

Help with my Spotify issue
The issue in GetHuman-stuart_v's own words
i have a subscription on spotify.the app was installed on my cp.as well as on our smart tv.we used to use the app on the tv but early yesterday the folder my playlist(the acct on my cp was sync in our tv) was there but when you click the folder it has nothing on it.we've tried uninstalling and installing both on the mobile phone and on the smart tv.i dont know whom i could ask with this kind of problem we encountered so i hoped that you could me.thank you.
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Spotify

Customer service issue
Reported by GetHuman-stuart_v
Aug 26th, 2018 - 4 mons ago
I have an issue with Spotify too
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Seen by 5 customers so far
Similar issue to 10817 others
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Timeline
GetHuman-stuart_v started working on this issue
Aug 26th 10:51am
GetHuman-stuart_v indicated the issue is not fixed yet.
Aug 26th 11:53am
GetHuman-stuart_v indicated the issue is not fixed yet.
Aug 26th 11:58am
GetHuman-stuart_v indicated the issue is not fixed yet.
Aug 27th 12:10pm