I'm being billed by both Spotify and by iTunes in the same month. I've found it very di...

GetHuman1021207's customer service issue with Spotify from August 2018

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GetHuman1021207's next move: go to the Spotify help center.
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The issue in GetHuman1021207's own words
I'm being billed by both Spotify and by iTunes in the same month. I've found it very difficult to get in touch with spotify so I'd like to cancel my subscription, iTunes is so much easier and I actually get to talk to someone, took me * mins. Also I can't remember my password and there was no provision for being sent a new one.
GetHuman1021207 did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman1021207
Aug 22nd, 2018 - a mon ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 10424 others
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Timeline
GetHuman1021207 started working on this issue
Aug 22nd 12:05am