I am tired of someone always tapping into Spotify. You all promised it wouldn’t happen...

GetHuman1000463's customer service issue with Spotify from August 2018

2 views
 | 
10032 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman1000463's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1000463's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1000463 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1000463 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1000463 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman1000463's own words
I am tired of someone always tapping into Spotify. You all promised it wouldn’t happen anymore. I have been hacked to many times. I pay *.** for no commercials and all I do is get someone hacking into my account. I have changed passwords. I’ve had my music erased. Couldn’t log in. Then going out a ps*-*** tapped in and playing dirty songs and I clicked on listening to iPad for my salon and getting vulgar song is playing . I have been paying *.** for a long time and having nothing but issues. How will you resolve this and Compensation for all this ridiculousness. All your Rob Cell stated this will not happen again the security is good and I’ve had nothing but issues and problems with people hacking into our account and getting music that we don’t listen to
GetHuman1000463 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman1000463 fixed the problem
We are waiting for GetHuman1000463 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1000463 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman1000463
Aug 16th, 2018 - a yr ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 10032 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1000463 started working on this issue
Aug 16th, 2018 4:46pm