My Spotify account was hacked and replaced with music I don’t listen to, Spanish music...

GetHuman-jtrumino's customer service issue with Spotify from August 2018

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The issue in GetHuman-jtrumino's own words
My Spotify account was hacked and replaced with music I don’t listen to, Spanish music, rap and all of my own music was deleted. Even my profile photo was changed to someone else’s under my name and under my account info. I was able to change my password but everything still remains the same. Could you please meet me I was able to change my password but everything still remains the same. Could you please Restore my music that I spent hours putting into my account. Thank you.**Joanna Trumino *******
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Spotify

Customer service issue
Reported by GetHuman-jtrumino
Aug 15th, 2018 - a yr ago
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Timeline
GetHuman-jtrumino started working on this issue
Aug 15th, 2018 4:32pm
GetHuman-jtrumino indicated the issue is not fixed yet.
Aug 15th, 2018 4:32pm