I hope you can help. I have logged out of Spotify and cannot remember my password. The...

GetHuman985808's customer service issue with Spotify from August 2018

Help with my Spotify issue
The issue in GetHuman985808's own words
I hope you can help. I have logged out of Spotify and cannot remember my password. The email address associated with the account is an email address I no longer use or have access too. That email address is *****@***.com. There for when I request a password reset, it is sent to an email address I cannot acess. My username is hannah.french* *Please contact me via my new email address which is *****@***.com
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Spotify

Customer service issue
Reported by GetHuman985808
Aug 13th, 2018 - 7 mons ago
I have an issue with Spotify too
Fixed
Seen by 3 customers so far
Similar issue to 9765 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman985808 started working on this issue
Aug 13th, 2018 4:02pm
GetHuman985808 indicated the issue is not fixed yet.
Aug 13th, 2018 6:08pm