Hello, I spoke with someone last month about cancelling my daughter's account which is...

GetHuman-baxterml's customer service issue with Spotify from August 2018

Help with my Spotify issue
The issue in GetHuman-baxterml's own words
Hello, I spoke with someone last month about cancelling my daughter's account which is in her name, email and password and was assured that it would be cancelled. I can't find the number that I called but the man was rude on the phone. However, my Paypal account was charged $**.**. I would like my money refunded. I would allow her to keep the account if she got the college student discount of half off but cannot do this because I don't have her information. I am annoyed that Spotify does not have a customer service number that is easy to find and want a response ASAP.
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Spotify

Customer service issue
Reported by GetHuman-baxterml
Aug 13th, 2018 - 7 mons ago
I have an issue with Spotify too
Fixed
Seen by 3 customers so far
Similar issue to 9744 others
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Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-baxterml started working on this issue
Aug 13th, 2018 12:39pm
GetHuman-baxterml indicated the issue is not fixed yet.
Aug 13th, 2018 2:30pm