I am not able to log in. I may have forgot my p***word. I can't use the email option be...

GetHuman-pthomey's customer service issue with Spotify from August 2018

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The issue in GetHuman-pthomey's own words
I am not able to log in. I may have forgot my p***word. I can't use the email option because there is no email ***ociated with my account even though I am a premium user. I can't update my email, because when I go into settings it won't allow me to enter in the email address in the edit page. I would like to reset my p***word, but can not figure out how to do so.*I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Customer service issue
Reported by GetHuman-pthomey
Aug 9th, 2018 - 7 mons ago
I have an issue with Spotify too
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Seen by 2 customers so far
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Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-pthomey started working on this issue
Aug 9th, 2018 8:22pm
GetHuman-pthomey indicated the issue is not fixed yet.
Aug 9th, 2018 8:22pm