It says that there is another iPhone listening through Spotify connect but there is not...
GetHuman-hoffhol's customer service issue with Spotify from August 2018
Help with my Spotify issue
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GetHuman-hoffhol's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hoffhol will want to follow the link below to head to their help center. We will check on GetHuman-hoffhol later to make sure it's all set or try to help escalate.