Hi, I had an existing account associated with the email address *****@***.com. I signed...

GetHuman932799's customer service issue with Spotify from July 2018

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The issue in GetHuman932799's own words
Hi, I had an existing account associated with the email address *****@***.com. I signed up for the student premium rate but was unable to activate Hulu & my account was still being charged the regular premium rate. *I cancelled my subscription and made a new account (trying to sign up for premium student), but my credentials are already associated with the first account. Trying to just have one account for the regular Spotify premium rate for students. Any help is appreciated, thank you!
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Spotify

Customer service issue
Reported by GetHuman932799
Jul 31st, 2018 - 9 mons ago
I have an issue with Spotify too
Fixed
Seen by 4 customers so far
Similar issue to 8682 others
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Timeline
GetHuman932799 started working on this issue
Jul 31st, 2018 12:05am
GetHuman932799 indicated the issue is not fixed yet.
Jul 31st, 2018 2:01am
GetHuman932799 indicated the issue is not fixed yet.
Jul 31st, 2018 2:02am
GetHuman932799 indicated the issue is not fixed yet.
Jul 31st, 2018 2:09am