After looking into this more I realized that both my bank account and my husbands bank...

GetHuman924812's customer service issue with Spotify from July 2018

Help with my Spotify issue
The issue in GetHuman924812's own words
After looking into this more I realized that both my bank account and my husbands bank account are each getting charged for spotify. We have separate bank cards and accounts so not sure how they could be linked to spotify but he does have a spotify account however but I do not. So * of the spotify charges which have come from my bank account need to be refunded. I assume both of our bank accounts have been charged for his one spotify account. I really don't know because so far I have received absolutely no help from anyone from spotify. I have no way to cancel with spotify since I do not have an account to begin with. I suppose the next step is to make a claim through my bank saying spotify fraudulently took funds from my account.
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Customer service issue
Reported by GetHuman924812
Jul 30th, 2018 - 9 mons ago
I have an issue with Spotify too
Seen by 2 customers so far
Similar issue to 8665 others
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GetHuman924812 started working on this issue
Jul 30th, 2018 9:40pm
GetHuman924812 indicated the issue is not fixed yet.
Jul 30th, 2018 9:40pm