I just changed my password, maintenance, and now I can get in but all, I mean, ALL of m...

GetHuman-kyote's customer service issue with Spotify from July 2018

8596 similar
0 following
Help with my Spotify issue
How did GetHuman-kyote do it?
Waiting to hear how GetHuman-kyote fixed the problem to share with other customers.
The issue in GetHuman-kyote's own words
I just changed my password, maintenance, and now I can get in but all, I mean, ALL of my saved playlists and recently played material is gone! What fresh **** is this?! I use that in my business! I have to have it! I pay for it. Now I log in and it looks like the recently played albums from when I first had the account before I had much of anything, years ago!. Now I have hundreds or had? Initial objective was to install Spotify on my new cell phone, Samsung. When I did before, I had no access to any of my saved material or recently played. So I deleted it. I wanted to make sure my passwords were up to date and worked so I did it and changed it as we should. I went back in and BINGO no history or ability to find it. I have to have it. Oh and did I mention that having no humans for tech phone support is like the shittiest thing. Grow up and hire some people, greed will get you only more sickness.
GetHuman-kyote did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-kyote fixed the problem
We are waiting for GetHuman-kyote to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kyote fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kyote
Jul 30th, 2018 - 9 mons ago
I have an issue with Spotify too
Seen by 3 customers so far
Similar issue to 8596 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
GetHuman-kyote started working on this issue
Jul 30th, 2018 12:15am
GetHuman-kyote confirmed the issue is fixed. Hooray!
Jul 30th, 2018 1:22pm