I applied for the free premium and after thr free period cancelled it (I was too late s...

GetHuman914738's customer service issue with Spotify from July 2018

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The issue in GetHuman914738's own words
I applied for the free premium and after thr free period cancelled it (I was too late so one payment was taken out) I have just discovered today that my subscription has not been cancelled and that Spotify has been taking the money out each month since. I have cancelled it AGAIN today. I want confirmation it has been cancelled as of the end of this period I have paid for. I am very annoyed about this.
GetHuman914738 did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman914738
Jul 25th, 2018 - 10 mons ago
I have an issue with Spotify too
Not resolved
Seen by 1 customer so far
Similar issue to 8250 others
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Timeline
GetHuman914738 started working on this issue
Jul 25th, 2018 6:58am