I recently spoke with Spotify about an issue that I had with someone else accessing my...
GetHuman-kunzelma's customer service issue with Spotify from July 2018
Help with my Spotify issue
The issue in GetHuman-kunzelma's own words
I recently spoke with Spotify about an issue that I had with someone else accessing my account. The person I messaged with was very understanding and helped me to log out of all locations, disconnect Facebook, and then I was told to reset my password The problem with this is that it told me I would receive info on how to do so, but I never received any emails from them and now am locked out my account until something happens to fix this.
GetHuman-kunzelma did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-kunzelma fixed the problem
My email had been funneling all the emails into "Quarantine" which I did not receive until almost a full day later. Will be talking to my school about this as they run the domain
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