I have a premium family plan for myself and my wife. We loved it.*Then I bought wy wife...

GetHuman868079's customer service issue with Spotify from July 2018

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The issue in GetHuman868079's own words
I have a premium family plan for myself and my wife. We loved it.*Then I bought wy wife a new phone for her b-day. We can't seem to transfer our premium plan to get New phone. Your appointment keeps asking her to purchase a new premium plan.*How do we transfer an existing premium plan to a new phone?
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Spotify

Customer service issue
Reported by GetHuman868079
Jul 10th, 2018 - a yr ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 7081 others
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Timeline
GetHuman868079 started working on this issue
Jul 10th, 2018 8:56pm