Thank you for taking the time to help me with this issue. Last month I was charged...

GetHuman-mstrych's customer service issue with Spotify from July 2018

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The issue in GetHuman-mstrych's own words
Thank you for taking the time to help me with this issue. Last month I was charged *.** for a service I didnt order. I have been happy with free for over a year now. So I tried to contact you and my old email address I no longer remember the password to, so I let the bank handle it.**Fast forward to now, they refunded me the money and issued me a new card, well you guys dont have my new card *'s but yet *.** is pending in my bank account as of *.*.** and the funny thing is I am still stuck on free service same as it was last month so even though your charging me I am not getting the premium service. I have already contacted my bank but dont want to go that route just yet because that means it will ***** up my disability check I get every month because they have advised me to close my account down.So someone is making a mistake and I would like for it to be taken care of I will give you my info below...**Michael Strycharz*(***) ***-**********@***.com**I would prefer a phone call if you cant reach me please leave me a message with a way I can reach you. Again thanks for taking of this problem.

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Spotify

Customer service issue
Reported by GetHuman-mstrych
Jul 6th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 6768 others
0 customers following this

Timeline

GetHuman-mstrych started working on this issue
Jul 6th, 2018 10:45pm