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Thank you for taking the time to help me with this issue. Last month I was charged...

GetHuman-mstrych's customer service issue with Spotify from July 2018

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How Do I Reset My Spotify Account If I No Longer Have the Email Account Associated with My Account?How Do I Change My Language on Spotify?How Do I Save My Spotify Playlist to an Sd Card?How Do I Add Local Files to My Playlist on Spotify?What Do I Do If I Can't Change Payment Credit Card Info on Spotify?

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The issue in GetHuman-mstrych's own words

Thank you for taking the time to help me with this issue. Last month I was charged *.** for a service I didnt order. I have been happy with free for over a year now. So I tried to contact you and my old email address I no longer remember the password to, so I let the bank handle it.**Fast forward to now, they refunded me the money and issued me a new card, well you guys dont have my new card *'s but yet *.** is pending in my bank account as of *.*.** and the funny thing is I am still stuck on free service same as it was last month so even though your charging me I am not getting the premium service. I have already contacted my bank but dont want to go that route just yet because that means it will ***** up my disability check I get every month because they have advised me to close my account down.So someone is making a mistake and I would like for it to be taken care of I will give you my info below...**Michael Strycharz*(***) ***-**********@***.com**I would prefer a phone call if you cant reach me please leave me a message with a way I can reach you. Again thanks for taking of this problem.

GetHuman-mstrych did not yet indicate what Spotify should do to make this right.

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You guys still charged me three times for subscription for Spotify Spotify keeps double charging me every month!I ordered the Spotify premium for one month. You charged me for a month. I cancelled...I was charged for the last two months of Spotify and canceled the month before th...I have been charged ** times in the last * months, for either $*.** and $**.**. I...Spotify charged me a extra payment two times a month in I only have * account I canceled my subscription with Spotify and it still charge me $**.** for this mo...I was over charged for spotify last two months but only got $* credit back for...For the last ** months i have been charged twice a month on my card for one spoti...****o I’m being charged for Spotify on my phone bill this month and last month, I...

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Spotify

Customer service issue

Reported by GetHuman-mstrych

Jul 6th, 2018 - 5 years ago

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Seen by 20 customers so far

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GetHuman-mstrych started working on this issue

Jul 6th, 2018 10:45pm

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