Alright, it is my thought that my spotify account has been hacked. I can no longer acc...

GetHuman847598's customer service issue with Spotify from July 2018

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The issue in GetHuman847598's own words
Alright, it is my thought that my spotify account has been hacked. I can no longer access my premium account on *****@***.com. When I attempt to reset my password it goes to my email in Spanish. I looked at the country that it says my account is in and it says El Salvadore. I am from Iowa so that is a bit of a drive if I wanted to visit. So, can you please delete the account so this person cannot have access to my email?
GetHuman847598 did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman847598
Jul 3rd, 2018 - a yr ago
I have an issue with Spotify too
Fixed
Seen by 6 customers so far
Similar issue to 6513 others
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Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman847598 started working on this issue
Jul 3rd, 2018 10:09pm
GetHuman847598 indicated the issue is not fixed yet.
Jul 4th, 2018 12:32am
GetHuman847598 indicated the issue is not fixed yet.
Jul 5th, 2018 3:15pm