I recently had to cancel my old credit card, and get a new one. Forgot to change my pay...

GetHuman-serenafl's customer service issue with Spotify from July 2018

Help with my Spotify issue
The issue in GetHuman-serenafl's own words
I recently had to cancel my old credit card, and get a new one. Forgot to change my payment method for my Spotify account. When I opened Spotify today I saw the notice that my payment had been denied. So I attempted to change my payment method. I received the message that there had been a problem with my payment, and try again. So I did, several times. My card is good. So I tried my Paypal account instead. I got the same message that there was a problem with my payment. This doesn't just affect my Spotify. It also affects my Hulu account, too. The problem is clearly with Spotify, and I need to talk to an actual human being that can fix this.
GetHuman-serenafl did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-serenafl fixed the problem
I was able to change my payment method through the Spotify app on my phone, then I was able to re-add Hulu with no problem.
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Spotify

Customer service issue
Reported by GetHuman-serenafl
Jul 2nd, 2018 - 10 mons ago
I have an issue with Spotify too
Fixed
Seen by 11 customers so far
Similar issue to 6400 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-serenafl started working on this issue
Jul 2nd, 2018 11:19pm
GetHuman-serenafl indicated the issue is not fixed yet.
Jul 3rd, 2018 2:22am
GetHuman-serenafl indicated the issue is not fixed yet.
Jul 3rd, 2018 2:23am
GetHuman-serenafl indicated the issue is not fixed yet.
Jul 3rd, 2018 2:23am
GetHuman-serenafl confirmed the issue is fixed. Hooray!
Jul 6th, 2018 1:54am