All I want to do is update my payment card information. It seems I don’t have a login o...

GetHuman843008's customer service issue with Spotify from July 2018

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Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman843008 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman843008 can let us know if they help or not.
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The issue in GetHuman843008's own words
All I want to do is update my payment card information. It seems I don’t have a login or an email address or password or through Facebook yet I have a premium account and have had one for years. There is no phone number so I can speak to a human and resolve these issues. All I want to do is update my card information and I cannot login to do so. this is not the first time this is happened and it’s quite frustrating.
GetHuman843008 did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman843008
Jul 2nd, 2018 - a yr ago
I have an issue with Spotify too
Fixed
Seen by 9 customers so far
Similar issue to 6362 others
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Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman843008 started working on this issue
Jul 2nd, 2018 7:01pm
GetHuman843008 indicated the issue is not fixed yet.
Jul 2nd, 2018 8:30pm
GetHuman843008 indicated the issue is not fixed yet.
Jul 2nd, 2018 8:33pm
GetHuman843008 indicated the issue is not fixed yet.
Jul 4th, 2018 1:39am
GetHuman843008 indicated the issue is not fixed yet.
Jul 4th, 2018 4:17pm
GetHuman843008 indicated the issue is not fixed yet.
Jul 4th, 2018 4:38pm
GetHuman843008 indicated the issue is not fixed yet.
Jul 4th, 2018 4:41pm
GetHuman843008 indicated the issue is not fixed yet.
Jul 4th, 2018 7:59pm
GetHuman843008 indicated the issue is not fixed yet.
Jul 5th, 2018 11:47pm