All I want to do is update my payment card information. It seems I don’t have a login o...
GetHuman843008's customer service issue with Spotify from July 2018
Help with my Spotify issue
GetHuman843008's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman843008 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman843008 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Spotify has better answers for you: Spotify Help Center
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The issue in GetHuman843008's own words
All I want to do is update my payment card information. It seems I don’t have a login or an email address or password or through Facebook yet I have a premium account and have had one for years. There is no phone number so I can speak to a human and resolve these issues. All I want to do is update my card information and I cannot login to do so. this is not the first time this is happened and it’s quite frustrating.
GetHuman843008 did not yet indicate what Spotify should do to make this right.
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