Hello, I am a student paying £*.** a month for Spotify premium. I have been charged the...

GetHuman-pjcasaju's customer service issue with Spotify from June 2018

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The issue in GetHuman-pjcasaju's own words
Hello, I am a student paying £*.** a month for Spotify premium. I have been charged the full amount for the month of June, £*.** and £*.** is pending for July. I have not received notification of any changes to my subscription charges. Could you please correct this error and refund the over payment please. I am still a student and wish to continue with the student subsciption of £*.**. My name is Phoebe Casajuana and my user number is *********. Many thanks for your help with regards to this query.
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Customer service issue
Reported by GetHuman-pjcasaju
Jun 30th, 2018 - 10 mons ago
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Seen by 9 customers so far
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GetHuman-pjcasaju started working on this issue
Jun 30th, 2018 5:16pm
GetHuman-pjcasaju indicated the issue is not fixed yet.
Jul 1st, 2018 10:04pm