My husband Mike Fantl and I pay for a family plan under his email address: *****@***.co...

GetHuman829335's customer service issue with Spotify from June 2018

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The issue in GetHuman829335's own words
My husband Mike Fantl and I pay for a family plan under his email address: *****@***.com. He knows his username and password, but if I login under his credentials all of our information is again combined as though we only paying for a single account. Can you please give us very specific instructions for how to create a complete different user profile so we aren't paying for two accounts we cannot use?? Thank you so much!!!
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Customer service issue
Reported by GetHuman829335
Jun 28th, 2018 - a yr ago
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GetHuman829335 started working on this issue
Jun 28th, 2018 2:55pm