My husband Mike Fantl and I pay for a family plan under his email address: *****@***.co...

GetHuman829335's customer service issue with Spotify from June 2018

1 view
 | 
5896 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman829335's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman829335 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman829335's own words
My husband Mike Fantl and I pay for a family plan under his email address: *****@***.com. He knows his username and password, but if I login under his credentials all of our information is again combined as though we only paying for a single account. Can you please give us very specific instructions for how to create a complete different user profile so we aren't paying for two accounts we cannot use?? Thank you so much!!!
GetHuman829335 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman829335 fixed the problem
We are waiting for GetHuman829335 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Spotify customer problems.
Can I get my money back from Spotify?How do I cancel my Spotify account?How do I recover my Spotify account?How do I download and listen to music offline on Spotify?
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman829335 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman829335
Jun 28th, 2018 - a yr ago
I have an issue with Spotify too
Not resolved
Seen by 1 customer so far
Similar issue to 5896 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman829335 started working on this issue
Jun 28th, 2018 2:55pm