We canceled our spotify months ago. Our account shows not active. I have been charged f...

GetHuman-ctgmlga's customer service issue with Spotify from June 2018

Help with my Spotify issue
We canceled our spotify months ago. Our account shows not active. I have been charged four or five times since. I would appreciate a refund and to be made sure I do not continue to be charged. Thank you.
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Customer service issue
Reported by GetHuman-ctgmlga
Jun 25th, 2018 - 2 mons ago
I have an issue with Spotify too
Fixed
Seen by 8 customers so far
Similar issue to 5640 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-ctgmlga started working on this issue
Jun 25th 6:31pm
GetHuman-ctgmlga indicated the issue is not fixed yet.
Jun 26th 8:09pm
GetHuman-ctgmlga indicated the issue is not fixed yet.
Jul 6th 5:50am
GetHuman-ctgmlga indicated the issue is not fixed yet.
Jul 20th 9:03pm