i am being charged in my bank for spotify that does not have anything to do with my ema...

GetHuman-estradad's customer service issue with Spotify from June 2018

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The issue in GetHuman-estradad's own words
i am being charged in my bank for spotify that does not have anything to do with my email account every month and since your stupid company does not have a customer service contact information where you cannot even talk to a human being i cannot get it to stop charging my bank account. i am going to have to close my account because of your stupid company. please contact me the only information i have on this charge is this ***-******* keeps coming up with charge. we have tried every email we can think of to get this to stop but nothing matches.
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Spotify

Customer service issue
Reported by GetHuman-estradad
Jun 25th, 2018 - 4 mons ago
I have an issue with Spotify too
Fixed
Seen by 2 customers so far
Similar issue to 5612 others
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Items needed
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Your date of birth
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Email address on the account
Timeline
GetHuman-estradad started working on this issue
Jun 25th 12:01pm
GetHuman-estradad indicated the issue is not fixed yet.
Jun 30th 10:55pm