I can not log into my account. My email is *****@***.com it says I do not exist. The...

GetHuman817108's customer service issue with Spotify from June 2018

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I can not log into my account. My email is *****@***.com it says I do not exist. The only account is my free account which is *****@***.com. I can not access my account or even cancel to start again. I am paying for premium for my family of four.
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Spotify

Customer service issue
Reported by GetHuman817108
Jun 25th, 2018 - 4 mons ago
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Fixed
Seen by 5 customers so far
Similar issue to 5600 others
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Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman817108 started working on this issue
Jun 25th 3:25am
GetHuman817108 confirmed the issue is fixed. Hooray!
Jun 26th 1:23pm