I accidentally started a subscription on the wrong account. The subscription is current...

GetHuman-josephwy's customer service issue with Spotify from June 2018

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The issue in GetHuman-josephwy's own words
I accidentally started a subscription on the wrong account. The subscription is currently active on an old account that I do not remember the email or password to. I would like to cancel it and start a subscription on my current spotify account, or have it canceled in general. I have no way of cancelling the subscription myself.
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Spotify

Customer service issue
Reported by GetHuman-josephwy
Jun 24th, 2018 - 4 mons ago
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Timeline
GetHuman-josephwy started working on this issue
Jun 24th 6:12pm