I'm not premium subscribed. Why r u taking money from me every month?

GetHuman815612's customer service issue with Spotify from June 2018

Help with my Spotify issue
The issue in GetHuman815612's own words
The problem: I'm not premium subscribed. Why r u taking money from me every month?
GetHuman815612 did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman815612
Jun 24th, 2018 - 6 mons ago
I have an issue with Spotify too
Fixed
Seen by 4 customers so far
Similar issue to 5547 others
0 customers following this
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Timeline
GetHuman815612 started working on this issue
Jun 24th 2:33pm
GetHuman815612 indicated the issue is not fixed yet.
Jun 24th 7:33pm