Someone used my card to purchase a spotify account.. I do not use spotify and it is cra...

GetHuman815562's customer service issue with Spotify from June 2018

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The issue and preferred resolution, in GetHuman815562's own words:
Someone used my card to purchase a spotify account.. I do not use spotify and it is crazy how yall dont have a **** live person people can talk to in instances like this. I would like my money back and to presa charges against that person and close that account immediately! Please contact me at ********** or *****@***.com
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Customer service issue
Reported by GetHuman815562
Jun 24th, 2018 - 2 mons ago
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Timeline
GetHuman815562 started working on this issue
Jun 24th 2:07pm