Didn’t realize I had to renew as a student. I was charged full price & my Hulu stopped...

GetHuman-katiegen's customer service issue with Spotify from June 2018

5541 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman-katiegen's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-katiegen's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-katiegen will want to follow the link below to head to their help center. We will check on GetHuman-katiegen later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-katiegen may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-katiegen's own words
Didn’t realize I had to renew as a student. I was charged full price & my Hulu stopped working. I went online & it made me resign up & I was charged again as a student. So I was charged twice- can you please help me with this?*Thank you!**Katelyn Gennuso
GetHuman-katiegen did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-katiegen fixed the problem
We are waiting for GetHuman-katiegen to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-katiegen fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-katiegen
Jun 24th, 2018 - 6 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 5541 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-katiegen started working on this issue
Jun 24th 1:23pm