I currently subscribed to premium and my bank account was charged the *.** cents but st...

GetHuman-kellyxan's customer service issue with Spotify from June 2018

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I currently subscribed to premium and my bank account was charged the *.** cents but still does not include premium features. I tried logging out and back in but my subscription still says free. I have a bank statement proving I was charged but I never received an email with a receipt which was the last option to try. I still do not have any premium features and was wondering how to fix this. Have a great day!**Thank you,*Kelly Bergen**Kelly Bergen
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Spotify

Customer service issue
Reported by GetHuman-kellyxan
Jun 14th, 2018 - 9 mons ago
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GetHuman-kellyxan started working on this issue
Jun 14th, 2018 7:57pm