I currently subscribed to premium and my bank account was charged the *.** cents but st...
GetHuman-kellyxan's customer service issue with Spotify from June 2018
Help with my Spotify issue
First: share to improve GetHuman-kellyxan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kellyxan's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kellyxan will want to follow the link below to head to their help center. We will check on GetHuman-kellyxan later to make sure it's all set or try to help escalate.
I currently subscribed to premium and my bank account was charged the *.** cents but still does not include premium features. I tried logging out and back in but my subscription still says free. I have a bank statement proving I was charged but I never received an email with a receipt which was the last option to try. I still do not have any premium features and was wondering how to fix this. Have a great day!**Thank you,*Kelly Bergen**Kelly Bergen
GetHuman-kellyxan did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-kellyxan fixed the problem
We are waiting for GetHuman-kellyxan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.