I was filling out an application to get $*.** student spotify but when it asked for uni...

GetHuman783885's customer service issue with Spotify from June 2018

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The issue in GetHuman783885's own words
I was filling out an application to get $*.** student spotify but when it asked for university*college information I had to cancel because I am only in highschool. But you continued to charge my account $*.**. I didn’t want to go through this process just for $*.** so I left it alone and started a trial account. I am currently paying $.** for this account, which you have already taken. But again today you have charger me $*.**. I would like a refund for both charges of $*.** considering I could not use this account because I am not in university. I am still actively using the account that you charged me $.** for. *Thank you for reading this and hopefully thank you for both the refunds.
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Spotify

Customer service issue
Reported by GetHuman783885
Jun 14th, 2018 - 9 mons ago
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GetHuman783885 started working on this issue
Jun 14th, 2018 2:34pm
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Jun 14th, 2018 2:37pm