I simply want a subscription cancellation or a password reset on my account.
GetHuman-trevorch's customer service issue with Spotify from June 2018
Help with my Spotify issue
First: share to improve GetHuman-trevorch's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-trevorch's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-trevorch will want to follow the link below to head to their help center. We will check on GetHuman-trevorch later to make sure it's all set or try to help escalate.
Attempting to link the account to my Google Home only to realize that I had forgotten all my information ... I have forgotten my login information and unfortunately I have also forgotten the login for my email that is being used on the account. The account is under the email of *****@***.com and I am unable to log back in to listen to my music. Because of this I want to cancel the subscription of Premium. I wish to cancel the subscription and will continue to use Spotify with my current email. I can provide all the information like date of birth and zip code.
I believe having a human customer support would be more helpful, but help is help so I can't complain. I only wished I could resolve the situation immediately, yet waiting is fine so long as the issue gets solved in a reasonable amount of time (*-* days)
Just to cancel the subscription immediately so I don't have to continue getting charged.
Approximately * years and have had Premium for a majority of those * years. Also I have convinced multiple friends to sign up for Premium.
I've attempted to find the information for the Login for both my past email and current spotify account however am unable to.
I have an issue with Spotify too
How GetHuman-trevorch fixed the problem
We are waiting for GetHuman-trevorch to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.