I'm upgrading my phone so I wanted to make sure I could log in. So I logged out and when I went to log in, it said that my information didn't match any account.

GetHuman-gfaith's customer service issue with Spotify from June 2018

Help with my Spotify issue
The issue in GetHuman-gfaith's own words
Sign in to my account ... I am going to the store to upgrade my cell phone later today. So I wanted to make sure I could sign in to my spotify account. I know my username, and password so I figured it'd be harmless to sign out then right back in. After I logged out, I hit the log in button. I put in my information, and it stated that there was no account that matched. So instead of my username, I typed in my email account that would be attached to the account and was told no email was attached to an account. So I still cannot log in.
I tried all possible emails that would fit and nothing worked. I have tried everything I know. So I basicly lost all my music, etc if I canticipate sign in
Helping me sign in to my spotify account
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Spotify

Spotify
Customer service issue
Reported by GetHuman-gfaith
Jun 13th, 2018 - 9 mons ago
I have an issue with Spotify too
Fixed
Seen by 3 customers so far
Similar issue to 4506 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-gfaith started working on this issue
Jun 13th, 2018 5:49pm
GetHuman-gfaith indicated the issue is not fixed yet.
Jun 13th, 2018 5:49pm
GetHuman-gfaith indicated the issue is not fixed yet.
Jun 13th, 2018 5:54pm