I thought I was trying a free site for music this is been over a year ago my bank accou...

GetHuman-lohlinge's customer service issue with Spotify from June 2018

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The issue in GetHuman-lohlinge's own words
I thought I was trying a free site for music this is been over a year ago my bank account is being charged every month and I can’t find a way to stop it I thought I had canceled my subscription but evidently not my email address i I thought I was trying a free site for music this is been over a year ago my bank account is being charged every month and I can’t find a way to stop it I thought I had canceled my subscription but evidently it’s been long enough I’m not sure my password or login information now I am on disability with terminal cancer please help me to close this account my name is Linda Ohlinger
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Spotify

Customer service issue
Reported by GetHuman-lohlinge
Jun 11th, 2018 - 9 mons ago
I have an issue with Spotify too
Fixed
Seen by 6 customers so far
Similar issue to 603 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-lohlinge started working on this issue
Jun 11th, 2018 2:29pm
GetHuman-lohlinge indicated the issue is not fixed yet.
Jun 12th, 2018 1:09am
GetHuman-lohlinge indicated the issue is not fixed yet.
Jun 12th, 2018 3:10am
GetHuman-lohlinge indicated the issue is not fixed yet.
Jun 12th, 2018 6:50pm