At first my account was acting very weird even though I had premium only one playlist w...

GetHuman-alexuswo's customer service issue with Spotify from June 2018

Help with my Spotify issue
The issue in GetHuman-alexuswo's own words
At first my account was acting very weird even though I had premium only one playlist was playing and it was glitching. However I like spotify and I didn't want to delete it so I simply logged out and I tried to log in but it would not let me. I had all the information correct I even tried different information just in case I was in the wrong. However I am still logged out of my account and I do not want it to charge my card for premium again if I can't even use it. In the end I made another account and paid for premium I do not wish to be charged twice when I'm only using one account. My account username was "Alexus is cool" and it had public playlists "cool" " woo" and I hope that you can either cancel my account or help me reset my password. Please and thank you I do hope you guys can fix this problem.
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Spotify

Customer service issue
Reported by GetHuman-alexuswo
Jun 10th, 2018 - 9 mons ago
I have an issue with Spotify too
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Seen by 5 customers so far
Similar issue to 287 others
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Timeline
GetHuman-alexuswo started working on this issue
Jun 10th, 2018 9:59pm
GetHuman-alexuswo indicated the issue is not fixed yet.
Jun 10th, 2018 9:59pm
GetHuman-alexuswo indicated the issue is not fixed yet.
Jun 10th, 2018 11:02pm