I cancelled my premeire account over * months ago but they are still taking money out o...

GetHuman759398's customer service issue with Spotify from June 2018

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Help with my Spotify issue
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Name on the account, Your date of birth, Zip code on the account, and Email address on the account
GetHuman759398's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman759398 will want to follow the link below to head to their help center. We will check on GetHuman759398 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman759398's own words:
I cancelled my premeire account over * months ago but they are still taking money out of my bank account. I want this to sop right now and I want a refund. also, cancel my member****p to spotify immediately today and don't take anymore money out of my account. I have proof that its bee taken out ever since I cancelled stop immediately and give me back my money for * months
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Customer service issue
Reported by GetHuman759398
Jun 7th, 2018 - 16d ago
I have an issue with Spotify too
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Seen by 4 customers so far
Similar issue to 451 others
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Timeline
GetHuman759398 started working on this issue
Jun 7th 6:45pm