My spotify account hasn't worked since January and I've repeatedly been billed. I have...

GetHuman-trissil's customer service issue with Spotify from June 2018

3 views
 | 
62 similar
 | 
0 following
Help with my Spotify issue
Before contacting them, items GetHuman-trissil may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
GetHuman-trissil's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-trissil will want to follow the link below to head to their help center. We will check on GetHuman-trissil later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-trissil's own words:
My spotify account hasn't worked since January and I've repeatedly been billed. I have tried to contact spotify to no avail. The phone number listed for Spotify on my mastercard is a bogus number.
I trust that Spotify will make this right and come up with a resolution that is fair.
Help with my Spotify issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-trissil fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-trissil
Jun 6th, 2018 - 2 mons ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 62 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-trissil started working on this issue
Jun 6th 10:17pm