Cancel current membership and transfer to family plan subscription
GetHuman-timidyt's customer service issue with Spotify from June 2018
Help with my Spotify issue
GetHuman-timidyt's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-timidyt will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-timidyt can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Spotify has better answers for you: Spotify Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-timidyt's own words
I've been paying for Spotify Premium for several months now and I recently joined a Spotify family plan because it was much cheaper than my current subscription.**I would like to cancel my current $**.** monthly premium subscription so that I am not double paying you guys monthly. **Is it possible that when you cancel my current subscription so that it won't delete all of my playlists and data? **Thank you
GetHuman-timidyt did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-timidyt fixed the problem
We are waiting for GetHuman-timidyt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.