for some reason all of my music downloaded to my decive for when i am offline and i do...

GetHuman-nancy_go's customer service issue with Spotify from June 2018

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The issue in GetHuman-nancy_go's own words
for some reason all of my music downloaded to my decive for when i am offline and i do not want it that way.*Nancy
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Spotify

Customer service issue
Reported by GetHuman-nancy_go
Jun 6th, 2018 - 4 mons ago
I have an issue with Spotify too
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Seen by 6 customers so far
Similar issue to 544 others
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Timeline
GetHuman-nancy_go started working on this issue
Jun 6th 2:00pm
GetHuman-nancy_go indicated the issue is not fixed yet.
Jun 7th 4:33pm
GetHuman-nancy_go indicated the issue is not fixed yet.
Jun 11th 2:41pm
GetHuman-nancy_go indicated the issue is not fixed yet.
Jun 11th 10:36pm