I lost all of my music. My app stopped working. I deleted it and reinstalled now all...

GetHuman755121's customer service issue with Spotify from June 2018

Help with my Spotify issue
The issue in GetHuman755121's own words
I lost all of my music. My app stopped working. I deleted it and reinstalled now all **** songs are gone. Its showing I have a free account and I dont. I pay *.** a month and have for a year. My name is patricia bogard. P*****@***.com but my free account shows pjbogard**@gmail...
GetHuman755121 did not yet indicate what Spotify should do to make this right.
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How GetHuman755121 fixed the problem
I had to email spotify directly
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Spotify

Customer service issue
Reported by GetHuman755121
Jun 6th, 2018 - 4 mons ago
I have an issue with Spotify too
Fixed
Seen by 8 customers so far
Similar issue to 536 others
0 customers following this
Items needed
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Timeline
GetHuman755121 started working on this issue
Jun 6th 4:26am
GetHuman755121 confirmed the issue is fixed. Hooray!
Jun 7th 7:55am
GetHuman755121 confirmed the issue is fixed. Hooray!
Jun 10th 1:39pm