I tried to get premium and entered my card number, it told me there was a payment issue...

GetHuman-damonste's customer service issue with Spotify from June 2018

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The issue and preferred resolution, in GetHuman-damonste's own words:
I tried to get premium and entered my card number, it told me there was a payment issue but my online bank says my money was taken out. I still dont have premium. *I would want this fixed by giving me premium! Since I pa*** for it and all..
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Customer service issue
Reported by GetHuman-damonste
Jun 5th, 2018 - 19d ago
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GetHuman-damonste started working on this issue
Jun 5th 8:33pm