I want to stop al payments as I understood this was a free app. If I’m eligible for a r...

GetHuman-smaedwar's customer service issue with Spotify from June 2018

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The issue in GetHuman-smaedwar's own words
I want to stop al payments as I understood this was a free app. If I’m eligible for a refund I would greatly appreciate the consideration. I received a playlist for my daughter’s wedding and downloaded the app to hear the playlist. Soon charges appeared on my checking account. I’m not interested in Spotify and I would appreciate if nothing else to discontinue billing. What steps do I need to take to guarantee nothing will come out in the next billing cycle?
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Spotify

Customer service issue
Reported by GetHuman-smaedwar
Jun 5th, 2018 - 10 mons ago
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GetHuman-smaedwar started working on this issue
Jun 5th, 2018 3:26pm