My spotify account was connected to my facebook but suddenly each time I try to login o...

GetHuman-louise_h's customer service issue with Spotify from June 2018

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The issue in GetHuman-louise_h's own words
My spotify account was connected to my facebook but suddenly each time I try to login on using facebook it would not allow me and just say an error has occurred. I tried reconnecting spotify as an app and tried logging in just using my email but still no luck. Furthermore, I have tried sending a reset password link to my email and it either gets sent but the link on the email suddenly expires or does not send the email all together and simply says that an error has occurred and you are working to fix it. However I recently just renewed my months premium fee and have not been able to access my account for a few weeks now. Can this be resolved or can I get refunded?! Thank you
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Customer service issue
Reported by GetHuman-louise_h
Jun 4th, 2018 - a yr ago
I have an issue with Spotify too
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Seen by 7 customers so far
Similar issue to 172 others
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GetHuman-louise_h started working on this issue
Jun 4th, 2018 8:14pm