I have Spotify on another phone but that phone is no longer working. I bought a new pho...

GetHuman-fwaters's customer service issue with Spotify from June 2018

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The issue in GetHuman-fwaters's own words
I have Spotify on another phone but that phone is no longer working. I bought a new phone and try to install Spotify. I downloaded the app and try to log in I put my email address that I started Spotify with originally and it's not taking it when I try to go to reset password and ask me to enter my email address I am using my email address but when I click the send button the message I'm getting says we are currently experiencing problems try again later I've done this several times can you please send me the information to my email address that can help me login to my Spotify account.
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Customer service issue
Reported by GetHuman-fwaters
Jun 4th, 2018 - a yr ago
I have an issue with Spotify too
Seen by 8 customers so far
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Email address on the account
GetHuman-fwaters started working on this issue
Jun 4th, 2018 12:57pm
GetHuman-fwaters indicated the issue is not fixed yet.
Jun 4th, 2018 2:00pm
GetHuman-fwaters confirmed the issue is fixed. Hooray!
Jun 5th, 2018 1:58pm